Effective Date: 09/01/2024

1. Introduction

At AQARAT, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app and services.

2. Information We Collect

• Personal Information: When you register or use our services, we may collect personal details such as your name, email address, phone number, and payment information.
• Usage Data: We collect data on how you interact with our app, including your IP address, device type, operating system, and usage patterns.
• Location Data: With your consent, we may collect location data to help you find nearby services.

3. How We Use Your Information

• To Provide Services: We use your information to process bookings, manage projects, and communicate with you.
• To Improve Our App: We analyze usage data to enhance our app and provide a better user experience.
• To Send Notifications: We may send you updates, promotional materials, or important notices related to our services.
• To Ensure Security: We use your data to protect against fraud, abuse, and unauthorized access.

4. Sharing Your Information

• Service Providers: We may share your information with contractors and service providers necessary to fulfill your requests.
• Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.
• Third-Party Services: We do not sell your information to third parties. However, we may use third-party services (e.g., payment processors) who are obligated to protect your data.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

• Access and Update: You can access and update your personal information through your account settings.
• Opt-Out: You can opt-out of receiving promotional communications by following the instructions in those messages.
• Deletion: You may request the deletion of your account and personal data by contacting us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our app or website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].